Privacy Policy
Thai Bus Food Tour Co., Ltd.
Last updated: December 2025
1. Introduction
Thai Bus Food Tour Co., Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and booking services, in accordance with Thailand's Personal Data Protection Act (PDPA).
2. Data Controller
Thai Bus Food Tour Co., Ltd.
River City, Room 193, 23 Soi Charoen Krung 24, Talat Noi, Si Phraya Pier, Samphanthawong, Bangkok
3. Information We Collect
When you make a booking through our website, the following information may be collected:
Required information:
- Full name
- Email address
- Phone number
- Number of guests
- Preferred tour date and time
Optional information you may provide:
- Dietary restrictions or food allergies
- Special needs or accessibility requirements
- Additional requests or notes
4. How We Collect Your Information
All booking information is collected through our booking system powered by Rezdy, which appears as an embedded booking form on our website. Rezdy acts as our data processor and handles the collection and storage of your booking data on our behalf.
Payment information is processed securely by Stripe through Rezdy's integration. We do not directly access, store, or process your credit card or payment details.
5. How We Use Your Information
We use your personal data solely for the following purposes:
- Booking confirmation: To confirm your tour reservation
- Service delivery: To provide you with the tour experience you booked
- Communication: To send booking confirmations, reminders, and important updates about your tour
- Customer support: To respond to your inquiries and requests
We do not use your data for marketing purposes or sell your information to third parties.
6. Third-Party Services
We work with the following third-party service providers to operate our booking system:
- Rezdy: Our booking management platform that stores and processes reservation data. Rezdy's privacy policy applies to data stored within their system.
- Stripe: Payment processing (accessed through Rezdy). Stripe's privacy policy governs payment data handling.
- Online Travel Agencies (OTAs): If you book through platforms such as Klook, GetYourGuide, Pelago, or similar services, your data is subject to their respective privacy policies. We receive only the necessary booking information to fulfill your reservation.
7. Website Analytics
We may use analytics tools such as Google Analytics to understand how visitors use our website. These tools collect anonymous, aggregated data about website traffic and do not identify individual users. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
8. Data Retention
Your booking information is retained within the Rezdy platform in accordance with Rezdy's data retention policies. We retain data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data. All booking and payment transactions are processed through secure, encrypted connections.
10. Your Rights Under PDPA
Under Thailand's Personal Data Protection Act, you have the following rights:
- Right to access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data (subject to legal requirements)
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Request transfer of your data
- Right to object: Object to certain types of processing
- Right to withdraw consent: Withdraw your consent at any time
To exercise any of these rights, please contact us at thaibusfoodtour.info@gmail.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: